BEST CONTINUITY
Full Program Continuity
For complete, reliable exports and a supported integration path. Preserve usable member records and balances, recreate rules, test the connection and launch with closely matched workflows.
REPEATREWARDS HAS PUBLICLY ANNOUNCED SERVICE ENDS OCTOBER 31, 2026
Move Your RepeatRewards Loyalty Program Before October 31—Without Starting Over
Your customers already enrolled, earned points, unlocked rewards, answered surveys and learned to trust the program. A platform change should protect that relationship—not erase it.
Preferred Patron™ gives you a practical replacement path before your current service ends. Send us the available RepeatRewards export and program details; our onboarding team will help prepare the data, recreate the workflows that matter, test the transition and guide you toward launch.
Preserve members
Reconcile balances
Keep your POS where practical
Human launch support
Independent alternative: Preferred Patron Loyalty, LLC is not affiliated with, endorsed by, or currently designated as the official transition provider for RepeatRewards or Prophase Marketing unless separately announced in writing.
THE DIRECT ANSWER
Is Preferred Patron™ a Comparable RepeatRewards Alternative?
Yes. The platforms overlap on the loyalty functions that matter most during a transition: member enrollment, visit- and spend-based rewards, automated communications, mobile access, gift cards, surveys, referrals, reporting and POS-connected or standalone operation.
Preferred Patron™ can continue those core workflows while adding built-in SMS, flexible points and tiers, digital stamp cards, lifecycle automation, richer segmentation, no-download mobile member access and a path that scales from one location to complex multi-location programs. The important exception is postal mail: Preferred Patron™ does not currently print or fulfill direct-mail campaigns in-house.
A MIGRATION TEAM, NOT JUST NEW SOFTWARE
You Send the Export. Our Onboarding Team Handles the Migration Work.
Once you receive your available RepeatRewards data export, send us a copy. Our onboarding team will review the fields, clean and format the usable data, map it to Preferred Patron™, and work with you through configuration, testing and launch preparation.
You do not need to transform the file yourself.
Our onboarding team handles the data preparation and works with you to confirm member fields, balances, program rules and the information approved for import.
Our onboarding team handles the data preparation and works with you to confirm member fields, balances, program rules and the information approved for import.
Provide the broadest RepeatRewards export and any available program documentation. Even fields that are not imported directly can help us reconcile balances, understand customer history and recreate the loyalty rules that matter.
Migration Checklist
Data to Request
Ask for the most complete export available. Our onboarding team will determine which fields can be mapped and imported.
- Member IDs and contact fields
- Email and SMS permissions
- Points, visits and reward balances
- Earned and active offers
- Visit or transaction history
- Gift card IDs and balances
- Birthdays and custom fields
- Survey questions and answers
- Program rules and templates
- POS and integration specifications
Migration scope is confirmed only after Preferred Patron™ reviews the actual fields, identifiers, formats and data quality.
COMPARE BEFORE YOU COMMIT
You Have a Choice in Where Your Loyalty Program Goes Next
If RepeatRewards recommends a transition provider, you can still compare your options before committing. Look at member-data continuity, points and rewards, gift cards, surveys, POS compatibility, email and SMS, mobile access, support, contract terms and total cost.
Preferred Patron™ is available as an independent alternative. Our team can review your current RepeatRewards program and show you how the same customer relationships can continue in Preferred Patron™ before you make a decision.
FROM EXPORT TO GO-LIVE
A Clear Five-Step Path to Be Ready Before October 31
You provide the export and program details. Our onboarding team handles the preparation, configuration, test import and launch planning with you.
- 1
Review the Export
Confirm the member fields, identifiers, balances, history and program information included in the files you receive.
- 2
Map the Existing Program
Document earning, rewards, VIP rules, surveys, offers, expirations, gift cards, communications and reporting needs.
- 3
Select the Operating Path
Use a supported POS integration, REST API, scheduled data exchange, or a standalone cashier, browser, tablet or kiosk workflow.
- 4
Import, Test and Verify
Test representative accounts, confirm record counts and balances, review duplicates and verify points, rewards and gift cards.
- 5
Train, Communicate and Go Live
Prepare staff, explain the transition to members, launch the new program and review the first transactions with your team.
WE'LL MATCH THE TRANSITION TO WHAT YOU HAVE
Three Practical Ways to Move From RepeatRewards
Whether your export is complete, partial, or your POS integration needs more time, Preferred Patron™ can build a workable transition around the data and technology available.
FAST BRIDGE
Data Import + Standalone Operation
For businesses that need continuity before a POS integration is ready. Import the core data and begin with a browser, cashier, tablet or kiosk workflow while a longer-term integration is evaluated.
PARTIAL EXPORT PATH
Partial Export + Program Rebuild
For incomplete exports. Preserve the reliable records and balances that are available, rebuild the rules, and use clear member messaging or controlled re-enrollment for anything that cannot be transferred.
CAPABILITY MAPPING
RepeatRewards → Preferred Patron™
Use this map to compare the RepeatRewards workflows you depend on today with the ways Preferred Patron™ can continue, expand or replace them. Final fit is confirmed against your export, program rules and operating requirements.
| RepeatRewards Workflow | Migration Fit | Preferred Patron™ Continuity | Migration Note |
|---|---|---|---|
| Member enrollment & profiles | CONTINUE | Forms, staff enrollment, QR, kiosk, import, app and portal | Map IDs, contact fields and permissions. |
| Visit- or spend-based rewards | CONTINUE | Points, visits, digital stamps, rewards and optional cashback | Define a conversion rule and reconcile aggregate balances. |
| VIP programs | Automated tiers, qualification rules, advancement and demotion | Map status criteria, benefits and transition treatment. | |
| Email marketing | CONTINUE | Branded email, triggered campaigns and reporting | Import opt-in status only for valid, permission-aware recipients; opt-out explicit for those known and opt-out implicit for the rest. |
| Mobile and push engagement | iOS/Android app plus no-download mobile portal and deep links | Choose the member experience and communication plan. | |
| SMS text messaging | Built-in transactional and campaign SMS | Separate loyalty membership from SMS consent and preserve available records evidencing consent, opt-outs and suppression status in accordance with applicable requirements. | |
| Gift cards | CONTINUE | Physical and virtual gift card support | Confirm reliable card identifiers and outstanding balances before the new program goes live. |
| Customer surveys | CONTINUE | DIY one-question surveys and assisted advanced interactive surveys | Rebuild active questions |
| Refer-a-friend | CONTINUE | Referral capture, campaigns, recognition and rewards | Define the qualifying event and benefit for each party. |
| Direct-mail campaigns | DIFFERENT | Postal data and segments can be retained for an outside provider | Preferred Patron does not currently print or fulfill direct mail in-house. Identify and implement custom exports to support an external provider. |
| POS-connected operation | FLEXIBLE | Direct integrations, REST API, data exchange or standalone use | Preferred Patron™ can often keep your existing POS through a direct integration, API, data exchange or standalone operating path. |
| Reporting & analytics | Member, visit, spend, reward, campaign and retention reporting | Keep prior reports available for historical comparison after the transition. |
RepeatRewards is a trademark of its respective owner. Product names are used only to identify the platform from which a prospective client may be transitioning.
KEEP THE ENGAGEMENT THAT MATTERS
Continue Surveys. Keep Direct Mail in Your Marketing Mix.
If surveys and direct mail are part of your RepeatRewards program, you can keep both strategies working after the move. Preferred Patron™ keeps surveys inside the loyalty workflow and preserves usable customer data and segments for the direct-mail provider you choose.
Continue Using Interactive Surveys
Your survey strategy does not have to disappear with the platform change. Preferred Patron™ supports a simple one-question survey you can build directly, plus more advanced interactive surveys designed with assistance from our customer support team.
- Ask for preferences, satisfaction or future interests
- Connect answers to the member profile
- Use rewards to encourage participation when appropriate
- Segment and follow up from what customers tell you
Continue Direct Mail With the Provider You Choose
If direct mail is part of your current RepeatRewards strategy, Preferred Patron™ can retain usable postal fields and targetable segments for export to the mail provider you choose. Preferred Patron™ does not currently print or fulfill postal campaigns in-house.
- Preserve usable postal addresses from the export
- Maintain consent, suppression and data-quality controls
- Create targetable customer segments
- Export an approved audience for an outside mail provider
CONTINUE, THEN IMPROVE
What Preferred Patron™ Gives You Going Forward
More flexible earning and rewards with points, visits, stamps, tiers, targeted promotions, gift cards and configurable rules.
Triggered and persistent offers that can be issued automatically from a defined SKU and remain available through a configured time window—for example, 10% off for 30 days—with optional use limits such as once per day.
Email and SMS in one retention system for welcome, birthday, milestone, reward, win-back and behavior-driven journeys.
App plus no-download mobile access so members can check rewards, offers, balances and preferences in the experience they prefer.
Segmentation and measurable reporting around visits, spend, rewards, campaign response and customer retention.
A platform that can scale from an independent business to multi-location, franchise and enterprise operations.
MATCH THE PLAN TO YOUR EXISTING PROGRAM
Plans From $29/Month—We'll Match the Edition to Your Existing Program
Bring your current RepeatRewards invoice and the features you actually use. Smaller programs may fit a Small Business edition starting at $29 per month, while more advanced programs may be better suited to Growth starting at $199 per month.
Use your current RepeatRewards invoice as the competitor-price baseline. Bring the monthly or annual charge, contract terms and add-ons so we can compare the complete program you use today.
The pricing cards below show Preferred Patron™ pricing only: Small Business from $29/month and Growth from $199/month.from $199/mo
Preferred Patron™ Growth
Growth is the stronger fit when your RepeatRewards program requires advanced automation, tiers, larger capacity, more sophisticated marketing, multi-location support or deeper integration needs.
Published Growth pricing reflects an annual agreement; setup and onboarding terms apply.View published pricingfrom $29/mo
Preferred Patron™ Small Business
For simpler or smaller programs, Small Business may provide the loyalty, CRM, mobile access, email/SMS and rewards foundation you need without moving into a Growth edition.
Month-to-month options with no setup fee on published Small Business plansHave a RepeatRewards invoice or sample export?
We will use them to recommend the right edition, document the migration scope and provide a clear transition quote before you decide.
COMPARE MY CURRENT PROGRAMWe will use them to recommend the right edition, document the migration scope and provide a clear transition quote before you decide.
REVIEWED AUGUST 21, 2026
How This RepeatRewards Migration Guide Is Maintained
Reviewed by Preferred Patron Loyalty’s product and implementation team. This guide is maintained specifically for merchants planning a RepeatRewards transition, including member and balance continuity, surveys, gift cards, direct-mail data, POS operation and the October 31 service-ending timeline publicly announced by RepeatRewards.
Competitor capability and pricing references are checked against current official vendor materials. Preferred Patron™ migration guidance reflects the data, program rules and operating workflows our implementation team needs to evaluate a real switch.
The October 31, 2026 deadline referenced on this page is documented in RepeatRewards' public Important update about RepeatRewards announcement. The published timeline identifies October 9, 2026 as the deadline to export or request customer/member data and October 31, 2026 as the date RepeatRewards platform and program services end.
Official competitor sources used for this comparison
RepeatRewards public sunset announcement • RepeatRewards public product site • RepeatRewards loyalty features
Reviewer background: About Preferred Patron™ Loyalty
MIGRATION FAQ
Questions RepeatRewards Clients Are Likely to Ask
How soon should we start if our RepeatRewards service ends October 31, 2026?
Start as soon as you can obtain the available export. Reviewing member data, balances, program rules, gift cards, integrations and customer communications before October 31 gives both teams more time to prepare, test and launch the transition before your existing service ends.
Will our customers have to re-enroll?
Usually not. When the RepeatRewards export contains reliable member identifiers, contact information and usable permissions, Preferred Patron™ can import those member records so customers keep their relationship with your business instead of starting over.
Is Preferred Patron™ really comparable to RepeatRewards?
Yes for the core loyalty category. Both support member enrollment, visit- or spend-based earning, rewards, automated communication, mobile access, gift cards, surveys, referrals, reports and POS-connected or standalone workflows. Preferred Patron™ also offers built-in SMS, tiers, stamps, lifecycle automation, segmentation, app and no-download member access, plus triggered offers that can be issued from SKU purchases and persistent offers that can remain usable through a configured time window. Direct-mail printing and fulfillment are the notable service difference.
What customer data can be moved?
That depends on the available export. Common candidates include active members, contact data, communication permissions, points, visits, rewards, birthdays, custom fields, survey answers, transaction history and gift card balances. Our onboarding team reviews the files and explains what can be imported, transformed or recreated.
Can customers keep their points and unredeemed rewards?
Often, when the source files include reliable member identifiers and balances. We define the conversion approach, compare source and target totals and test representative accounts before launch. The exact treatment is confirmed after the source data is reviewed.
Can gift card balances be migrated?
Yes, when usable card identifiers, balances and status information are available. Preferred Patron™ reconciles stored value separately from loyalty points so customer gift-card balances remain accurate through the transition.
Will we have to replace our POS?
In many cases, no. Preferred Patron™ can work through a direct integration with POS systems such as Lightspeed and Square, REST API, webhook, scheduled file exchange or standalone cashier, browser, tablet and kiosk workflow, allowing you to move loyalty forward while keeping a POS that still works for the business.
Can we continue using surveys after moving from RepeatRewards?
Yes. You can create a simple one-question survey directly in Preferred Patron™, and our support team can assist with more complex interactive survey designs. Answers can become part of the customer profile and support segmentation, rewards and follow-up campaigns.
Can we keep using direct mail after moving from RepeatRewards?
Yes. Preferred Patron™ does not currently print or fulfill postal campaigns in-house, but where your RepeatRewards export includes usable postal addresses and appropriate permissions, we can retain those customer fields and create targetable segments for export to the direct-mail provider you choose.
How should we compare pricing?
Use your current RepeatRewards invoice and the features you actually use. Preferred Patron™ Small Business plans start at $29 per month for simpler programs, while Growth starts at $199 per month for programs that need more advanced automation, capacity, multi-location support or integration. We will recommend the edition that fits your actual requirements.
How fast can we launch?
A simple standalone program with a clean member and balance file may move quickly. A multi-location program with gift cards, custom rules or POS integration needs more time for configuration and testing. After reviewing your export, we can give you a realistic launch sequence against the October 31 deadline.
OCTOBER 31 IS COMING—START THE TRANSITION EARLY
Protect What Your Loyalty Program Already Earned
Share your RepeatRewards export, current invoice and program requirements. We'll show you what can move, what needs to be recreated, which Preferred Patron™ edition fits, and what it will take to be ready before your current service ends.
- Data readiness review
- Program and balance mapping
- POS and gift card assessment
- Clear pricing and launch plan
