REPEATREWARDS HAS PUBLICLY ANNOUNCED SERVICE ENDS OCTOBER 31, 2026
Your customers already enrolled, earned points, unlocked rewards, answered surveys and learned to trust the program. A platform change should protect that relationship—not erase it.
Preferred Patron™ gives you a practical replacement path before your current service ends. Send us the available RepeatRewards export and program details; our onboarding team will help prepare the data, recreate the workflows that matter, test the transition and guide you toward launch. If your program relies on printed direct mail, our built-in PostcardMania integration can connect loyalty audiences and campaign triggers to your own PostcardMania account.
Independent alternative: Preferred Patron Loyalty, LLC is not affiliated with, endorsed by, or currently designated as the official transition provider for RepeatRewards or Prophase Marketing unless separately announced in writing.
THE DIRECT ANSWER
Yes. The platforms overlap on the loyalty functions that matter most during a transition: member enrollment, visit- and spend-based rewards, automated communications, mobile access, gift cards, surveys, referrals, reporting and POS-connected or standalone operation.
Preferred Patron™ can continue those core workflows while adding built-in SMS, flexible points and tiers, digital stamp cards, lifecycle automation, richer segmentation, no-download mobile member access and a path that scales from one location to complex multi-location programs. For printed direct mail, its built-in PostcardMania integration can turn loyalty audiences and triggers into personalized postcards. PostcardMania produces and mails the pieces through the merchant's own account.
COMPARE YOUR REPLACEMENT OPTIONS
The right fit depends on the checkout and loyalty workflows you need at launch. Confirm your requirements, migration scope and timing with either provider before deciding.
Preferred Patron's Shopify integration is not yet generally available. If you use a branded app, geolocation or third-party reward catalog, compare those requirements separately with each provider. The price match applies to the RepeatRewards migration offer, not Kangaroo's pricing.
A MIGRATION TEAM, NOT JUST NEW SOFTWARE
Once you receive your available RepeatRewards data export, send us a copy. Our onboarding team will review the fields, clean and format the usable data, map it to Preferred Patron™, and work with you through configuration, testing and launch preparation.
Provide the broadest RepeatRewards export and any available program documentation. Even fields that are not imported directly can help us reconcile balances, understand customer history and recreate the loyalty rules that matter.
Ask for the most complete export available. Our onboarding team will determine which fields can be mapped and imported.
Migration scope is confirmed only after Preferred Patron™ reviews the actual fields, identifiers, formats and data quality.
COMPARE BEFORE YOU COMMIT
If RepeatRewards recommends a transition provider, you can still compare your options before committing. Look at member-data continuity, points and rewards, gift cards, surveys, POS compatibility, email and SMS, mobile access, support, contract terms and total cost.
Preferred Patron™ is available as an independent alternative. Our team can review your current RepeatRewards program and show you how the same customer relationships can continue in Preferred Patron™ before you make a decision.
FROM EXPORT TO GO-LIVE
You provide the export and program details. Our onboarding team handles the preparation, configuration, test import and launch planning with you.
Confirm the member fields, identifiers, balances, history and program information included in the files you receive.
Document earning, rewards, VIP rules, surveys, offers, expirations, gift cards, communications and reporting needs.
Use a supported POS integration, REST API, scheduled data exchange, or a standalone cashier, browser, tablet or kiosk workflow.
Test representative accounts, confirm record counts and balances, review duplicates and verify points, rewards and gift cards.
Prepare staff, explain the transition to members, launch the new program and review the first transactions with your team.
WE'LL MATCH THE TRANSITION TO WHAT YOU HAVE
Whether your export is complete, partial, or your POS integration needs more time, Preferred Patron™ can build a workable transition around the data and technology available.
For complete, reliable exports and a supported integration path. Preserve usable member records and balances, recreate rules, test the connection and launch with closely matched workflows.
For businesses that need continuity before a POS integration is ready. Import the core data and begin with a browser, cashier, tablet or kiosk workflow while a longer-term integration is evaluated.
For incomplete exports. Preserve the reliable records and balances that are available, rebuild the rules, and use clear member messaging or controlled re-enrollment for anything that cannot be transferred.
CAPABILITY MAPPING
Use this map to compare the RepeatRewards workflows you depend on today with the ways Preferred Patron™ can continue, expand or replace them. Final fit is confirmed against your export, program rules and operating requirements.
| RepeatRewards Workflow | Migration Fit | Preferred Patron™ Continuity | Migration Note |
|---|---|---|---|
| Member enrollment & profiles | CONTINUE | Forms, staff enrollment, QR, kiosk, import, app and portal | Map IDs, contact fields and permissions. |
| Visit- or spend-based rewards | CONTINUE | Points, visits, digital stamps, rewards and optional cashback | Define a conversion rule and reconcile aggregate balances. |
| VIP programs | Automated tiers, qualification rules, advancement and demotion | Map status criteria, benefits and transition treatment. | |
| Email marketing | CONTINUE | Branded email, triggered campaigns and reporting | Import opt-in status only for valid, permission-aware recipients; opt-out explicit for those known and opt-out implicit for the rest. |
| Mobile and push engagement | iOS/Android app plus no-download mobile portal and deep links | Choose the member experience and communication plan. | |
| SMS text messaging | Built-in transactional and campaign SMS | Separate loyalty membership from SMS consent and preserve available records evidencing consent, opt-outs and suppression status in accordance with applicable requirements. | |
| Gift cards | CONTINUE | Physical and virtual gift card support | Confirm reliable card identifiers and outstanding balances before the new program goes live. |
| Customer surveys | CONTINUE | DIY one-question surveys and assisted advanced interactive surveys | Rebuild active questions |
| Refer-a-friend | CONTINUE | Referral capture, campaigns, recognition and rewards | Define the qualifying event and benefit for each party. |
| Direct-mail campaigns | CONTINUE | Automated loyalty-triggered postcards through the built-in PostcardMania integration | Connect your own PostcardMania account and approved creative. PostcardMania prints, mails and bills you directly; Preferred Patron adds no direct-mail integration fee or markup. |
| POS-connected operation | FLEXIBLE | Direct integrations, REST API, data exchange or standalone use | Preferred Patron™ can often keep your existing POS through a direct integration, API, data exchange or standalone operating path. |
| Shopify checkout & reward redemption | IN PROGRESS | Shopify integration actively being developed for RepeatRewards clients whose migrations depend on it, with direct reward redemption planned | Expected availability by the end of 2026, subject to completion and release. If you need Shopify at the October 31 service transition, confirm the launch date and an interim checkout workflow before committing. |
| Reporting & analytics | Member, visit, spend, reward, campaign and retention reporting | Keep prior reports available for historical comparison after the transition. |
RepeatRewards is a trademark of its respective owner. Product names are used only to identify the platform from which a prospective client may be transitioning.
KEEP THE ENGAGEMENT THAT MATTERS
If surveys and direct mail are part of your RepeatRewards program, you can keep both strategies working after the move. Preferred Patron™ keeps surveys inside the loyalty workflow and connects qualifying customer segments and campaign triggers to your own PostcardMania account for printed direct mail.
Your survey strategy does not have to disappear with the platform change. Preferred Patron™ supports a simple one-question survey you can build directly, plus more advanced interactive surveys designed with assistance from our customer support team.
Preferred Patron™ can use your loyalty data to identify birthday, win-back, milestone and targeted promotional audiences, then submit approved recipient and personalization details through its built-in PostcardMania integration. Once your merchant-owned account, creative and campaign rules are configured, recurring mailings can run without daily spreadsheet exports. PostcardMania handles printing, postage and fulfillment, and bills you directly; Preferred Patron does not add a direct-mail integration fee or mark up those charges.
CONTINUE, THEN IMPROVE
MATCH THE PLAN TO YOUR EXISTING PROGRAM
Bring your current RepeatRewards invoice and the features you actually use. Smaller programs may fit a Small Business edition starting at $29 per month, while more advanced programs may be better suited to Growth starting at $199 per month.
Use your current RepeatRewards invoice as the competitor-price baseline. Bring the monthly or annual charge, contract terms and add-ons so we can compare the complete program you use today.
The pricing cards below show Preferred Patron™ pricing only: Small Business from $29/month and Growth from $199/month.Growth is the stronger fit when your RepeatRewards program requires advanced automation, tiers, larger capacity, more sophisticated marketing, multi-location support or deeper integration needs.
Published Growth pricing reflects an annual agreement; setup and onboarding terms apply.View published pricingFor simpler or smaller programs, Small Business may provide the loyalty, CRM, mobile access, email/SMS and rewards foundation you need without moving into a Growth edition.
Month-to-month options with no setup fee on published Small Business plansUPDATED SEPTEMBER 27, 2026
This guide is maintained for merchants planning a RepeatRewards transition, including member and balance continuity, surveys, gift cards, connected direct mail, POS operation and the October 31 service-ending timeline publicly announced by RepeatRewards.
Competitor capability and pricing references are checked against current official vendor materials. Preferred Patron™ migration guidance reflects the data, program rules and operating workflows our implementation team needs to evaluate a real switch.
The October 31, 2026 deadline referenced on this page is documented in RepeatRewards' public Important update about RepeatRewards announcement. The published timeline identifies October 9, 2026 as the deadline to export or request customer/member data and October 31, 2026 as the date RepeatRewards platform and program services end.
RepeatRewards public sunset announcement • RepeatRewards public product site • RepeatRewards loyalty features
Reviewer background: About Preferred Patron™ Loyalty
MIGRATION FAQ
Start as soon as you can obtain the available export. Reviewing member data, balances, program rules, gift cards, integrations and customer communications before October 31 gives both teams more time to prepare, test and launch the transition before your existing service ends.
Usually not. When the RepeatRewards export contains reliable member identifiers, contact information and usable permissions, Preferred Patron™ can import those member records so customers keep their relationship with your business instead of starting over.
Yes for the core loyalty category. Both support member enrollment, visit- or spend-based earning, rewards, automated communication, mobile access, gift cards, surveys, referrals, reports and POS-connected or standalone workflows. Preferred Patron™ also offers built-in SMS, tiers, stamps, lifecycle automation, segmentation, app and no-download member access, plus triggered offers that can be issued from SKU purchases and persistent offers that can remain usable through a configured time window. For printed direct mail, Preferred Patron connects loyalty audiences and triggers to the merchant's own PostcardMania account; PostcardMania handles production and mailing.
That depends on the available export. Common candidates include active members, contact data, communication permissions, points, visits, rewards, birthdays, custom fields, survey answers, transaction history and gift card balances. Our onboarding team reviews the files and explains what can be imported, transformed or recreated.
Often, when the source files include reliable member identifiers and balances. We define the conversion approach, compare source and target totals and test representative accounts before launch. The exact treatment is confirmed after the source data is reviewed.
Yes, when usable card identifiers, balances and status information are available. Preferred Patron™ reconciles stored value separately from loyalty points so customer gift-card balances remain accurate through the transition.
In many cases, no. Preferred Patron™ can work through a direct integration with POS systems such as Lightspeed and Square, REST API, webhook, scheduled file exchange or standalone cashier, browser, tablet and kiosk workflow, allowing you to move loyalty forward while keeping a POS that still works for the business.
Yes. You can create a simple one-question survey directly in Preferred Patron™, and our support team can assist with more complex interactive survey designs. Answers can become part of the customer profile and support segmentation, rewards and follow-up campaigns.
Yes. Preferred Patron™ has a built-in integration with PostcardMania for printed direct mail. We can retain usable postal addresses and applicable permissions from your RepeatRewards export, configure loyalty-based audiences and triggers, and send approved recipient and mail-merge data to your own PostcardMania account. PostcardMania prints and mails the pieces and bills you directly for its services. Preferred Patron adds no direct-mail integration fee or markup; your Preferred Patron subscription and any applicable onboarding terms remain separate.
Use your current RepeatRewards invoice and the features you actually use. Preferred Patron™ Small Business plans start at $29 per month for simpler programs, while Growth starts at $199 per month for programs that need more advanced automation, capacity, multi-location support or integration. We will recommend the edition that fits your actual requirements.
A simple standalone program with a clean member and balance file may move quickly. A multi-location program with gift cards, custom rules or POS integration needs more time for configuration and testing. After reviewing your export, we can give you a realistic launch sequence against the October 31 deadline.
OCTOBER 31 IS COMING—START THE TRANSITION EARLY
Share your RepeatRewards export, current invoice and program requirements. We'll show you what can move, what needs to be recreated, which Preferred Patron™ edition fits, and what it will take to be ready before your current service ends.
P.O. Box 692 •
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