Turn Patient Satisfaction Into Referrals
Build a patient loyalty program for your plastic surgery practice that makes referrals the engine of growth. Reward referrals, reviews, and rebooked services with points and VIP perks—plus built-in SMS/email automation. Launch fast. Capture opt-ins. Keep patients engaged between visits.
- ✓ Increase repeat visits & long-term patient retention
- ✓ Turn happy patients into referrals (and track it)
- ✓ Keep rewards and patient loyalty exclusive to your practice
No Contracts No Setup Fees No Practice Software Changes
Program pricing starts at $199/mo
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Client testimonials from plastic surgery practices
Real outcomes from practices using our loyalty technology for retention, referrals, and review incentives.
Our patient loyalty program increased patient visits by 72% and revenue by 31%. It also helps convert surgical patients, while keeping them coming back for non-surgical follow-ups after surgery.
We’ve seen an increase in past patients returning, referrals, reviews, and social media engagement—so we don’t feel the need to spend on external marketing right now. I highly recommend this loyalty program.
Our patients love it. They’ve told us how much they enjoy the simplicity of the program and the rewards they earn. Many also appreciate the bonus of earning extra points by referring friends and leaving a Google review.
Source notes:Results contributing to the above testimonials were achieved using the Preferred Patron Loyalty™ technology, branded under the Kiss Rewards Club identity and distributed/serviced by Aesthetic Practice Consulting, LLC. Results are self-reported and can vary by practice, offer design, patient mix, and follow-through.
Patient Loyalty Program Pricing for Plastic Surgery Practices
Two packages for plastic surgery practices—choose Core for the essentials, or Max for packages, tiers, and higher-volume outreach automation. Click a package to preselect it in the request form.
Core Essentials
- Unlimited patients
- Branding (logo + colors) + mobile wallet card
- Points & rewards + digital stamp cards
- Vanity Point Label (use currency that matches your practice)
- Reward Boosters (bonus points for key actions)
- Referral rewards + basic review prompts (staff-simple)
- Referral Thank You (automatic thank-you messages)
- Automated SMS/email: birthdays, consult no-shows, win-backs, rebooks
- Segmentation, reporting, exports & KPIs
Max Engagement
- Includes all Core features + higher SMS & email allowances
- Packages (bundles, memberships, and service series)
- Program Tiers (VIP levels with perks & multipliers)
- Patient Outreach (non-member broadcasts + targeted segments)
- Survey & Review Collection (post-visit feedback + prompts)
- Advanced automation sequences (consult no-shows, post-op, win-backs)
- Priority onboarding + templates tailored to your procedures
- Enhanced segmentation & reporting for referral + rebook tracking
- Priority support for faster iterations
Pricing shown is per practice location. Final allowances and add-ons may vary by needs (locations, messaging volume, and integrations).
Referral-First ROI Metrics for Plastic Surgery Practices
When your loyalty program is built around patient advocacy, your happiest patients become your most consistent source of new consults—while automation drives repeat visits and rebooks behind the scenes.
Patient Lifetime Value
Keep patients engaged beyond the first procedure—drive follow-up services, injectables, skincare, and maintenance visits with rebook nudges and VIP perks.
Lower Acquisition Costs
Shift growth away from expensive ads. Retention + referrals deliver warmer consults with less spend—because trust is already built in.
High-Value Rewards Efficiency
Offer perks with high perceived value—priority booking, VIP upgrades, bonus points—so rewards feel premium without heavy discounting.
Increase in Repeat Visits
Automated reminders and milestones help patients rebook at the right intervals—perfect for injectables, skincare routines, and post-op check-ins.
Automated Follow-Ups
Once set up, SMS/email runs automatically—post-op check-ins, review prompts, birthday outreach, consult no-show saves, and win-backs.
Referral Rate Growth
Ask at the right moment, reward referrals with points, and track results—so your best patients become your best marketing channel.
Benchmarks shown are directional and depend on your offers, patient mix, and follow-up cadence. Results vary by practice.
Plastic Surgery Patient Loyalty Case Study
See how a busy plastic surgery & aesthetics practice shifted growth from paid ads to patient advocacy—driving more rebooks, stronger referrals, and higher patient lifetime value.
How a Plastic Surgery Practice Turned Patient Retention into Its #1 Growth Channel
Instead of relying on one-off promos and rising ad costs, this practice put a referral-first loyalty program in place—then let automation do the heavy lifting. The result was a predictable flywheel: more follow-up visits, more word-of-mouth, and stronger lifetime relationships.
Results shown are from a real-world implementation and are influenced by offer design, patient mix, and follow-up cadence.
Patient Loyalty Program - Use Case Examples
Explore example program structures and choose the loyalty strategy that fits your practice.
Digital Stamp Card Program
Keep it simple: patients earn a stamp per visit, injectable, skincare purchase, or add-on service—and redeem automatically when they hit the goal. Great for skincare rebooks and post-procedure follow-ups.
Use CaseReferral Rewards Program
Make referrals the growth engine: reward patients for referring friends, leaving reviews, and sharing approved content. Staff can enroll patients quickly and track referral activity without awkward discounting.
Use CasePoints Program
The most flexible option: earn points for procedures, injectables, skincare, consultations, and referrals—then redeem for practice-approved perks, VIP upgrades, or exclusive member experiences.
Use CaseFrequently Asked Questions
Most plastic surgery practices go live in about 10–14 business days. We brand your program, configure points/referral rules, and turn on automated outreach so you can start generating rebooks and referral momentum quickly.
Onboarding is simple—most teams learn it in under 10 minutes—and we’ll help you set up templates and workflows that support HIPAA-aligned use. A Business Associate Agreement (BAA) is included with signup. Day-to-day, staff typically just invite patients (QR code, link, or post-visit message). From there, points, reminders, review prompts, and referral tracking run automatically—so your team stays focused on patient care, not program administration.
No. Most practices use high-perceived-value perks instead of heavy discounts—VIP priority booking, bonus points, upgrades, skincare bundles, or member-only experiences. You control the rules and redemption options to protect margins.
Manufacturer programs are designed to move their products—so the lift is often shared across many competing practices that carry the same brands. A closed-loop program you control rewards your patient referrals, reviews, consult shows, and rebooks—creating a competitive advantage that benefits your practice directly (not the manufacturer).
Your happiest patients are your best growth channel. The program helps you ask for referrals and reviews at the right moments, while automated outreach keeps maintenance services (injectables, skincare, follow-ups) on schedule—so loyalty turns into measurable repeat revenue.
You don’t have to. Most of the ongoing benefit comes from the automated loyalty platform—it does the work day-to-day. Our onboarding team helps you get the program live quickly, and the AI Insights module is built to surface real-time performance signals (rebooks, referrals, redemption trends). Your agency can stay focused on creative and acquisition while the platform strengthens retention and referrals.
No. The program runs alongside your existing workflow. You can promote it at checkout, via post-visit messaging, and from your website—without swapping practice software. If you want, we can use exports/imports for outreach and reporting.
Yes. You can brand the program (logo/colors), define how patients earn points, and set referral thank-you rules that match your practice’s style. Max adds packages and VIP tiers so you can tailor perks for different patient segments.
Patients can enroll through your links/QR and receive program messages based on your outreach settings. Messages include standard opt-out handling, and you control templates and timing. As a best practice, keep marketing messages free of sensitive clinical details and align outreach with your office policies.
Yes. The program is designed to work with HIPAA-aligned workflows—we encourage minimal necessary data, avoid procedure/diagnosis language in messages, and keep outreach focused on general engagement and practice communications. We also include a Business Associate Agreement (BAA) as part of signup, and our onboarding team will help you configure templates and permissions in a way that supports your compliance policies.