Turn first visits into repeat revenue
Built for med spas and salons that want more than a generic punch card.
Launch a branded program around memberships, package incentives, points, referrals, birthdays, review requests, and win-back automation. Keep clients engaged across facial memberships, laser series, skin treatments, color maintenance, blowouts, retail skincare, and add-on upgrades.
- ✓ Membership-style perks, points, and packages in one branded experience
- ✓ Reactivation, birthday, anniversary, and review-request outreach without manual follow-up
- ✓ Better rebooks, stronger retention, and more retail / add-on opportunities
Memberships & Packages No Setup Fees No POS Replacement Required
Program pricing starts at $99/mo
Talk With Us
Tell us about your med spa, salon, or hybrid beauty business. We will help you map the right loyalty structure quickly.
Trusted by businesses worldwide
Why med spas and salons use a more structured retention program
This page is tuned for the behaviors that matter most in beauty, skin, wellness, and aesthetic service businesses.
Member perks
that feel premium
Build a simple VIP structure around recurring facials, skincare perks, priority booking, product discounts, and member-only offers.
Treatment-series completion
Reward the retention behaviors that matter: package redemption, peel series completion, laser visit cadence, color maintenance, and retail home-care follow-through.
Stay visible between visits
Automate birthdays, anniversaries, seasonal campaigns, and 30 / 60 / 90 day win-back messages so high-value clients do not drift away quietly.
Reviews, referrals,
and retail lift
Turn happy clients into your best acquisition channel while encouraging product add-ons and service upgrades at the moments clients already trust you most.
Med Spa & Salon Loyalty Program Pricing
Three industry-fit packages: start with branded loyalty and reactivation, then add membership-style perks, packages, points, referrals, and multi-location automation as your program matures. Click a package to preselect it in the form.
Glow Starter
- Branded digital loyalty experience inside the Patron Loyalty app and mobile wallet
- Visit-based or spend-based rewards for med spa and salon services
- 1 active rewards structure for a simple launch
- Digital stamp cards for visit or product/service based promotion
- Gift card for simple retention campaigns
- Birthday club, join incentive, and first-return offer support
- Lapsed-client targeting for simple reactivation campaigns
- Customer database and segmentation
- Unlimited users and unlimited clients
- 250 SMS / month and 10K emails / month
- Basic KPI reporting and real-time exports
Membership Growth
- Everything in Glow Starter
- Multiple reward programs for med spa, salon, retail, or add-on service lines
- Points rules by visit, spend, or qualifying behavior
- VIP / tier-style logic for Silver, Gold or Platinum (3 levels)
- Package and bundled-service incentive support
- Membership-style perk management for recurring beauty and aesthetic visits
- Referral, anniversary, and high-value-client recognition campaigns
- Bonus point boosters, coupons, and appreciation-style campaigns
- 1K SMS / month and 25K emails / month
- Scheduled exports and stronger KPI visibility
Aesthetic Elite
- Everything in Membership Growth
- Multi-location ready program expansion
- Patron Outreach™ (email & sms to non-members)
- Deeper outreach to members and non-members through branded campaigns
- Unlimited tier structures and more advanced segmentation
- Referral acknowledgements and review-request workflows
- Priority support for larger practices and multi-location rollout
- API/Webhook integration options
- 3K SMS / month and 50K emails / month
- Advanced KPI tracking for retention, response, and offer performance
- Designed for larger practices, hybrid beauty brands, and multi-department growth
Pricing shown is per location. Final onboarding scope and messaging allowances depend on locations, audience size, and integration needs.
Retention levers that matter for med spas and salons
The goal is not a generic reward program. It is a cleaner retention engine that supports rebooks, package completion, and higher lifetime value.
Keep clients on cadence
Use points, perks, and reminders to keep facial, skincare, hair, color, brow, lash, and maintenance services on schedule.
Finish what clients start
Reward completion of treatment series, prepaid packages, and maintenance plans so package revenue translates into completed visits.
Lift add-ons and home care
Attach points, coupons, or member perks to retail skincare, post-treatment products, and salon upgrades when trust is already high.
Automate reactivation windows
Bring back clients before they disappear for six months by sending targeted follow-ups that stop automatically once they return.
Capture more social proof
Ask for reviews and referrals at the right moment so satisfied clients become your strongest acquisition channel.
Give staff a cleaner workflow
Replace disconnected punch cards and manual lists with one structured program your team can explain quickly and operate consistently.
Popular loyalty ideas for med spas and salons
These are the program behaviors most aligned with the industry references you shared and with how service-based beauty businesses actually retain clients.
Monthly and Tiered Membership
Offer monthly, annual, or tiered experiences with perks such as member pricing, priority booking, or product discounts.
Treatment-Specific Themes
Build programs around skin care, anti-aging support, laser hair removal, facial maintenance, color upkeep, or seasonal glow offers.
Reactivation and Recognition
Use automated birthday, anniversary, and win-back outreach to stay relevant between visits and bring quiet clients back sooner.
Referral credits and Incentives
Give clients a polished, brand-aligned way to share your business and earn points, discounts, or credits toward future visits.
Med Spa & Salon loyalty program use cases
Mix and match these structures to fit med spas, salons, or hybrid beauty businesses with multiple service lines.
Membership perks & VIP tiers
Create a member feel with priority booking, product discounts, point boosters, and service-line perks without making the offer complicated.
Use CaseTreatment packages &
series completion
Reward clients for staying on plan through facial packages, laser series, peel sequences, or salon maintenance cycles.
Use CaseReactivation, birthdays, & seasonal offers
Stay top of mind with automated outreach that feels intentional instead of random.
Use CaseReferrals, reviews &
retail boosters
Turn satisfied clients into advocates while increasing product and add-on participation.
Use CaseThe strongest programs combine easy-to-understand rewards with operational simplicity: memberships or VIP perks, package and series-completion incentives, points for repeat spend, and automated reactivation offers for lapsed clients.
Yes. You can keep the front-end experience simple while combining member perks, points-based rewards, package-completion incentives, and referral offers behind the scenes.
Yes. Many med spas and salons want to reward behaviors tied to retention, such as finishing a peel series, laser package, facial membership cadence, color maintenance cycle, or retail home-care purchase.
No. Clients can engage through the Patron Loyalty container app, mobile wallet, SMS, or tap-to-open web links. Staff can also manage the program through the merchant web portal.
Yes. You can trigger automated outreach for birthdays, anniversaries, lapsed clients, and other retention moments so your team stays visible without manual follow-up.
Yes. The program can be structured around different visit cadences, packages, departments, or service categories so med spa and salon experiences can live under one loyalty strategy.
Yes. You can layer in referral rewards and review requests to turn satisfied clients into a stronger acquisition channel while keeping your follow-up process consistent.
Yes. The platform can support multiple users and locations, making it easier to standardize loyalty rules while still tailoring offers by store, department, or service type.
Yes. Branding can carry across the loyalty experience, including wallet passes, messaging, in-app presentation, and customer-facing touchpoints.
Yes. Existing customer records and loyalty status can be imported so you can move from manual tracking, punch cards, or disconnected tools into one structured retention program.
Yes. The platform can be implemented in a HIPAA-conscious way by encouraging minimum-necessary data practices, avoiding diagnosis or procedure details in outbound messaging, and keeping communications centered on general engagement, reminders, and practice updates. A Business Associate Agreement (BAA) is included during signup, and our onboarding team can help configure templates, permissions, and workflows to support your internal compliance policies.
Manufacturer-backed rewards are built to increase usage of their own products, so nearby practices carrying the same brands can benefit from the same incentives. A loyalty program you control can reward the behaviors that matter most to your business, such as referrals, reviews, consult attendance, memberships, and repeat bookings, so more of the retention value stays with your practice.