A SOLUTION FOR EVERY BUDGET

Our PREFERRED PATRON™ Program is ideal for B2C, B2B and B2E businesses, including small, medium, franchise and enterprise organizations, point-of-sale integrators, and marketing agencies.

Solutions scale based on capacity, starting as low as $30/mo. All plans are billed monthly; Growth and Enterprise plans reflect an annual agreement. Most independents start with Small Business, growing brands move into Growth, and regional or national groups adopt Enterprise. If you’re not sure which edition fits best, we’ll help you choose in a quick conversation after you click Get Started.

Business Loyalty & Retention Pricing

SB
Small Business
Small Businesses
Independents

1-5 Locations

No member limit

SMS & Email Marketing Included

from $29/mo

See Small Business loyalty pricing
GROWTH
Mid-Market
Growing Businesses
Franchises

Multi-location Capable

No member limit

SMS & Email Marketing Included

from $199/mo

See Mid-Market loyalty pricing
ENTERPRISE
Regional, National & Global
Large Businesses
High-volume Organizations

75 to 300 Location Allowance

250,000 to 1,000,000 Members

SMS & Email Marketing Included

from $10,000/month

See Enterprise loyalty pricing

Specialty Programs

E-COMMERCE
API-First Solution
REST API
Webhooks

Single Brand

10,000 members/license

Additional Allowances in Equal Blocks

$499/month

Flat monthly rate - Single Brand
GIFTCARD
Closed-Loop System
Plastic & Electronic
Gift Cards

Multi-location

Unlimited Gift Cards

Online Sales Module Available

$30/month

Flat monthly rate - Each Location

Marketing Agency Programs—"Shop Local"

COMMUNITY DEALS
White-Labeled
Instant Deals Powered by Agencies
Online Coupons & Deals

Deals Portal Included

only   $30/month

Flat monthly rate - Each location
Minimum 5 Locations
COMMUNITY CONNECT
White-Labeled
Agencies Launching a Community Loyalty Program
"Keep It Local" Marketing

Community Portal Included

only   $59/month

Flat monthly rate - Each location
Minimum 3 Locations

Partner & Agency Program Pricing

INTEGRATORS
Solutions Partner
POS Companies Seeking
State-of-the-Art Loyalty Marketing

Special Pricing

Call 1-800-531-1108

Flat monthly rate
No Minimum Quota
AFFILIATES
Sales Partner
Affiliates Seeking
A Loyalty Partner

Retail Pricing w/Commissions

20% Commission

Paid Monthly

RESELLER AGENCIES
Agency Partner
Marketing Agencies Seeking
Loyalty & Gift Card Solutions

Wholesale Pricing

$99/month

Flat monthly rate
30 License Quota

Not sure which plan is best for your business? Use any Get Started button to connect with a Preferred Patron™ specialist. We’ll recommend the right plan, confirm compatibility, and outline your first 90 days—before you make a final decision.

Additional Plan Details

 

BUSINESS

AGENCY

PARTNER

GENERAL
API for In-house Integrations
Webhooks ✔  ✔  ✔ 
API for Distributed Mobile Apps 1 add-on add-on
Software Customization 1 option option
Account setup by experts 1 templated templated
Support ✔  Priority Priority
COMMUNICATIONS
E-mail Marketing 4x 4x 4x
SMS Marketing View   $    View   $    View   $   
Private Messaging Credits Sold Separately Credits Sold Separately Credits Sold Separately
Unlimited transactional SMS
1 Enterprise plans only

Program Feature Comparison Matrix

 

SB

GROWTH

ENTERPRISE

DEALS

CONNECT

GENERAL
Multi-location Capable
Multitenancy Capable
CRM w/segmentation
Visual dashboard
CAMPAIGNS
Rewards program
Digital Stamp Cards
Cash back incentives
Promotions
Instant Deals
AutoPilot operation
Gamification strategies
Review collection & hosting
Instant download rewards
Achievement Tiers
ADVANCED MARKETING
Marketing Console
Advanced behavioral marketing
Product/SKU level marketing
Packages
Advanced E-mail designer
MEMBER ACCESS
Mobile App (iOS|Android)
Mobile Web Portal
Kiosk application
Kiosk device
Preference Management
In App Redemptions
GIFT CARDS
In-store sales
Transaction fee $0 $0 $0 $0
Card order discount 10% 20%
Virtual/e-Gift Card delivery
E-COMMERCE
Online & Mobile Ordering
Online Gift Card sales
Included Not Available Add-On Option Limited

We also offer transparent, end-to-end integration to a few popular point-of-sale systems, such as LightSpeed Series X, formerly VendHQ Retail POS, Barnet POS and Square POS. Integrations are included as extensions to our loyalty packages.

OPTIONS AND ADD-ONS

Loyalty Kiosks

KIOSKS

Add 12" kiosks for only $49.95/mo per kiosk!  A one-time setup fee of $99 applies to each kiosk unit.  Unlike cheap tablets, these kiosks are built for durability and reliability. 

SMS Text Marketing

SMS CREDITS

With over a 95% open rate, instant SMS communication drives customer traffic at desired times
View Additional SMS Credit Pricing

Custom plastic loyalty and gift cards

PLASTIC CARDS

Custom cards promote your business to the customers who use them, and bystanders who see them.
View Plastic Card Information

Accessory Printer or Scanner

ACCESSORIES

Explore accessories for scanning cards and printing loyalty and gift card receipts
View Details

OUR PRICING PHILOSOPHY


No transaction fees.  No redemption fees.  Not ever.

Our customer retention software pricing is transparent, straightforward, and designed to scale with your members and locations. We focus on clear, capacity-based plans instead of surprise markups or hidden fees, so you always know what you’re investing in customer loyalty.

Most clients simply choose the edition that matches their size, then work with our team to fine-tune members, locations, and add-ons. Click any Get Started button to request pricing, confirm fit, and receive a clear implementation plan tailored to your customer journey.

Disclaimers

SB (Small Businesses)

No Contract: Small business plans operate on a month-to-month basis. There is no long-term commitment. There are no setup fees.

Growth (Mid-Market Businesses)

Pricing is based on each business location, business entity, or named entity and is available to new customers only.

Annual vs Monthly Agreement: All pricing shown above reflects pricing under an Annual Agreement, paid monthly. When you commit to annual terms, you'll enjoy the discounted rates shown above. Month-to-month terms are available by adding 40 percent to the subscription pricing shown above, with no long-term obligation.

Setup Fee: A one-time fee of $500, per client, is due at sign-up. This covers license creation, account setup, member onboarding, and the initial training phase.

Patron Outreach™: Members must be opt-in for communications and have an established business relationship with you. Purchased lists are not permitted for import or use in the system. Restrictions may apply as to the volume of recipients supported.

Enterprise

Enterprise plans are required for high transaction accounts.

All enterprise plans require an Annual Agreement, paid monthly. Month-to-month terms are not available for enterprise plans.

Setup Fee: A one-time fee of $500, per client, is due at sign-up. This covers license creation, account setup, member onboarding, and the initial corporate-level training phase.

Patron Outreach™: Members must be opt-in for communications and have an established business relationship with you. Purchased lists are not permitted for import or use in the system. Restrictions may apply as to the volume of recipients supported.

E-Commerce

Covers one online business entity and supports up to 10,000 members per license. Additional licenses required for each allowance block of 10,000 members and/or online entity (brand).

Setup Fee: A one-time fee of $500 is applied to cover license creation, account setup, member onboarding, and the initial training phase.

Community Deals

A mobile coupon-only program with zero-impact overhead for participating merchants. Pricing is per merchant. Includes a white-labeled deals portal, instant deal management, and individual marketing blasts.

Setup Fee: none

Quota: After 90 days from signup, agencies are required to maintain a minimum of 5 locations.

Community Connect

A "keep it local" solution for community rewards, promotions, deals management, and shared gift cards; driving local consumer traffic for all merchants under a unified brand.

Setup Fee: none

Quota: After 90 days from signup, agencies are required to maintain a minimum of 3 locations.

Partner Integration Programs

Designed for POS companies integrating loyalty as an embedded solution. No license quota or revenue minimum. Licenses are to be acquired in the name of the partner, at wholesale pricing.

Setup Fee: none

Partner Affiliate Programs

Designed for POS companies and marketing agencies seeking an affiliate referral solution. No license quota or revenue minimum. Licenses are acquired at retail and are held by the merchant, with monthly commissions paid to the referring partner.

Setup Fee: none

Partner Agency Program

A white-label loyalty, rewards, and gift card solution sold under the agency's brand.

  • Requires 30 active licenses, or
  • A one-time $5,000 setup fee (if fewer than 30 licenses)
  • Plus a recurring $3,000 monthly minimum revenue commitment after first year

Miscellaneous

Use of third-party cards is not supported unless pre-approved at time of startup. Pricing, features and terms shown are available for USA and Canada sales only.
SMS is an optional channel.  Bulk SMS Marketing not available to restricted industries regulated by S.H.A.F.T.  This includes, but is not limited to, Sex, Alcohol, Firearms, Tobacco, CBD, Cannabis and Gambling. Standard message capacity is 160 characters per message.  An alternate private SMS method is available to handle messaging for clients in restricted industries.  The purchase of additional SMS text credits is optional and not required.   Transactional SMS messages are always included FREE! (USA & CANADA only)  

Outside the USA & Canada (U.K, etc), the following alternate terms apply: (1) SMS Messaging may not be available. If available, pricing may vary by country. (2) There exists a $25.00/mo USD additional surcharge to cover transactional SMS messaging outside of USA & Canada, if available. (3) Kiosk device rentals are not available outside USA & Canada.