A SOLUTION FOR EVERY BUDGET
Our PREFERRED PATRON™ Program is ideal for B2C, B2B and B2E businesses, including small, medium, franchise and enterprise organizations, point-of-sale integrators, and marketing agencies.
Solutions scale based on capacity, starting as low as $30/mo. All plans are billed monthly; Growth and Enterprise plans reflect an annual agreement. Most independents start with Small Business, growing brands move into Growth, and regional or national groups adopt Enterprise. If you’re not sure which edition fits best, we’ll help you choose in a quick conversation after you click Get Started.
Business Loyalty & Retention Pricing
Independents
1-5 Locations
No member limit
SMS & Email Marketing Included
from $29/mo
See Small Business loyalty pricingFranchises
Multi-location Capable
No member limit
SMS & Email Marketing Included
from $199/mo
See Mid-Market loyalty pricingHigh-volume Organizations
75 to 300 Location Allowance
250,000 to 1,000,000 Members
SMS & Email Marketing Included
from $10,000/month
See Enterprise loyalty pricingSpecialty Programs
Webhooks
Single Brand
10,000 members/license
Additional Allowances in Equal Blocks
$499/month
Flat monthly rate - Single BrandGift Cards
Multi-location
Unlimited Gift Cards
Online Sales Module Available
$30/month
Flat monthly rate - Each LocationMarketing Agency Programs—"Shop Local"
Online Coupons & Deals
Deals Portal Included
only $30/month
Flat monthly rate - Each locationMinimum 5 Locations
"Keep It Local" Marketing
Community Portal Included
only
$59/month
Minimum 3 Locations
Partner & Agency Program Pricing
State-of-the-Art Loyalty Marketing
Special Pricing
Call 1-800-531-1108
Flat monthly rateNo Minimum Quota
A Loyalty Partner
Retail Pricing w/Commissions
20% Commission
Paid MonthlyLoyalty & Gift Card Solutions
Wholesale Pricing
$99/month
Flat monthly rate30 License Quota
Not sure which plan is best for your business? Use any Get Started button to connect with a Preferred Patron™ specialist. We’ll recommend the right plan, confirm compatibility, and outline your first 90 days—before you make a final decision.
Additional Plan Details
BUSINESS |
AGENCY |
PARTNER |
|
|---|---|---|---|
|
|
|||
| GENERAL | |||
| API for In-house Integrations | ✔ | ✔ | ✔ |
| Webhooks | ✔ | ✔ | ✔ |
| API for Distributed Mobile Apps | ✔1 | add-on | add-on |
| Software Customization | ✔1 | option | option |
| Account setup by experts | ✔1 | templated | templated |
| Support | ✔ | Priority | Priority |
| COMMUNICATIONS | |||
| E-mail Marketing | 4x | 4x | 4x |
| SMS Marketing | View $ | View $ | View $ |
| Private Messaging | Credits Sold Separately | Credits Sold Separately | Credits Sold Separately |
| Unlimited transactional SMS | ✔ | ✔ | ✔ |
| ✔1 Enterprise plans only |
Program Feature Comparison Matrix
| ✔ Included | ✘ Not Available | ⬤ Add-On Option | ➖ Limited |
We also offer transparent, end-to-end integration to a few popular point-of-sale systems, such as LightSpeed Series X, formerly VendHQ Retail POS, Barnet POS and Square POS. Integrations are included as extensions to our loyalty packages.
OPTIONS AND ADD-ONS
KIOSKS
Add 12" kiosks for only $49.95/mo per kiosk! A one-time setup fee of $99 applies to each kiosk unit. Unlike cheap tablets, these kiosks are built for durability and reliability.
SMS CREDITS
With over a 95% open rate, instant SMS communication drives customer traffic at desired times
View Additional SMS Credit Pricing
PLASTIC CARDS
Custom cards promote your business to the customers who use them, and bystanders who see them.
View Plastic Card Information
ACCESSORIES
Explore accessories for scanning cards and printing loyalty and gift card receipts
View Details
OUR PRICING PHILOSOPHY
No transaction fees. No redemption fees. Not ever.
Our customer retention software pricing is transparent, straightforward, and designed to scale with your members and locations. We focus on clear, capacity-based plans instead of surprise markups or hidden fees, so you always know what you’re investing in customer loyalty.
Most clients simply choose the edition that matches their size, then work with our team to fine-tune members, locations, and add-ons. Click any Get Started button to request pricing, confirm fit, and receive a clear implementation plan tailored to your customer journey.
Disclaimers
SB (Small Businesses)
No Contract: Small business plans operate on a month-to-month basis. There is no long-term commitment. There are no setup fees.
Growth (Mid-Market Businesses)
Pricing is based on each business location, business entity, or named entity and is available to new customers only.
Annual vs Monthly Agreement: All pricing shown above reflects pricing under an Annual Agreement, paid monthly. When you commit to annual terms, you'll enjoy the discounted rates shown above. Month-to-month terms are available by adding 40 percent to the subscription pricing shown above, with no long-term obligation.
Setup Fee: A one-time fee of $500, per client, is due at sign-up. This covers license creation, account setup, member onboarding, and the initial training phase.
Patron Outreach™: Members must be opt-in for communications and have an established business relationship with you. Purchased lists are not permitted for import or use in the system. Restrictions may apply as to the volume of recipients supported.
Enterprise
Enterprise plans are required for high transaction accounts.
All enterprise plans require an Annual Agreement, paid monthly. Month-to-month terms are not available for enterprise plans.
Setup Fee: A one-time fee of $500, per client, is due at sign-up. This covers license creation, account setup, member onboarding, and the initial corporate-level training phase.
Patron Outreach™: Members must be opt-in for communications and have an established business relationship with you. Purchased lists are not permitted for import or use in the system. Restrictions may apply as to the volume of recipients supported.
E-Commerce
Covers one online business entity and supports up to 10,000 members per license. Additional licenses required for each allowance block of 10,000 members and/or online entity (brand).
Setup Fee: A one-time fee of $500 is applied to cover license creation, account setup, member onboarding, and the initial training phase.
Community Deals
A mobile coupon-only program with zero-impact overhead for participating merchants. Pricing is per merchant. Includes a white-labeled deals portal, instant deal management, and individual marketing blasts.
Setup Fee: none
Quota: After 90 days from signup, agencies are required to maintain a minimum of 5 locations.
Community Connect
A "keep it local" solution for community rewards, promotions, deals management, and shared gift cards; driving local consumer traffic for all merchants under a unified brand.
Setup Fee: none
Quota: After 90 days from signup, agencies are required to maintain a minimum of 3 locations.
Partner Integration Programs
Designed for POS companies integrating loyalty as an embedded solution. No license quota or revenue minimum. Licenses are to be acquired in the name of the partner, at wholesale pricing.
Setup Fee: none
Partner Affiliate Programs
Designed for POS companies and marketing agencies seeking an affiliate referral solution. No license quota or revenue minimum. Licenses are acquired at retail and are held by the merchant, with monthly commissions paid to the referring partner.
Setup Fee: none
Partner Agency Program
A white-label loyalty, rewards, and gift card solution sold under the agency's brand.
- Requires 30 active licenses, or
- A one-time $5,000 setup fee (if fewer than 30 licenses)
- Plus a recurring $3,000 monthly minimum revenue commitment after first year
Miscellaneous
Use of third-party cards is not supported unless pre-approved at time of startup.
SMS is an optional channel.
Bulk SMS Marketing not available to restricted industries regulated by S.H.A.F.T.
This includes, but is not limited to, Sex, Alcohol, Firearms, Tobacco, CBD, Cannabis and Gambling.
Standard message capacity is 160 characters per message.
An alternate private SMS method is available to handle messaging for clients in restricted industries.
The purchase of additional SMS text credits is optional and not required.
Transactional SMS messages are always included FREE! (USA & CANADA only)
Outside the USA & Canada (U.K, etc), the following alternate

