Enterprise-Scale Loyalty Programs

Built for enterprise and enterprise-scale, multi-location brands that need global control with local execution—Preferred Patron™ standardizes loyalty rules across markets and brands while keeping flexibility for regional and store-level teams. Members engage via the Patron Loyalty app, in-store kiosk and My Rewards portal.

Fast start for enterprises: connect data sources, apply brand/region rules and permissions, configure points and cashback/tiers, and launch with prebuilt global lifecycle campaigns.

Multi-Brand & Multi-Region i

Enterprise Roles i

Points, Cashback & Tiers i

Omnichannel i

REST API i

Global Rewards & Gift Cards i

Enterprise Analytics & Reporting i

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Why Enterprise Teams Choose Preferred Patron™

Enterprise and enterprise-scale organizations operate across brands, regions and channels. They need a loyalty platform that can centralize rules, data and governance while still empowering local markets. Preferred Patron provides a scalable, points-first loyalty foundation with optional cashback and automated tiers, so global teams can standardize program rules while preserving local flexibility.

Centralized controls align marketing across regions, brands and channels, unify offers and reporting, and surface measurable ROI at every level of the organization. With instant digital rewards, plastic/virtual gift cards, and member access through the app, kiosk and portal, global teams can launch quickly, govern consistently, and expand confidently into new markets.

Enterprise-Scale Rewards Without Enterprise Bloat

Everything enterprise teams need to grow frequency and spend across brands, regions and channels—without the cost, complexity or IT overhead of “big-suite” monolithic platforms.

Enterprise Points & Tiers

Standardize how you recognize value across brands and regions, with automatic status logic that marketing, finance and operations can all agree on.

Global framework with brand/region-level overrides
Earn rules by spend, items, behaviors or channels
Auto-advancement & demotion (rolling 12-mo, lifetime, visits)
Tier perks: multipliers, exclusives, early access, VIP events

Cashback & Hybrid Models

Cashback that finance can model, legal can sign off on, and frontline staff can explain in a sentence—plus the flexibility to run hybrid structures as your strategy evolves.

Simple accrual/redemption with finance-friendly guardrails
Caps, blackout windows, category exclusions and minimums
Hybrid points/cashback for different banners or segments
Scenario planning support for margin and liability impact

Gift Cards & Stored Value

Support consumer and B2B gift programs from one platform, with centralized controls, reliable breakage and clear liability reporting.

Plastic gift card processing across locations and brands
Virtual eGift cards for instant delivery in any supported channel
Balance checks, reloads, promotions and bulk issuance
Central reporting on liability, breakage and channel performance

Explore all: Customer Loyalty Software Features

Trusted by Enterprise & Multi-Location Brands

Campaigns that Drive Revenue—Prebuilt, Segmented & Automated

Launch with proven lifecycle campaigns tuned for enterprise use. Templates are ready on day one and fully configurable by brand, region and segment—set your rules, approvals and audiences, then let automation handle the rest.

Lifecycle journeys (welcome, nurture, reactivation) by brand & region
Packages (bundled products/services, cross-brand or cross-category)
Coupons & offers (single/multi-use, targeted by segment or location)
Birthdays, Anniversaries & Milestone celebrations
Phased “Miss You” & Reactivation with win-back scoring
Thank You & Best Member recognition for top-value cohorts

Referral programs with tracked acknowledgements and thank-you credits
Fundraisers & cause campaigns aligned to specific markets
Surveys & review collection to close the feedback loop
Rewards catalog: internal rewards plus instant-download digital rewards (Amazon, Mastercard, Visa, Starbucks, Walmart & more)
Member access via Patron Loyalty app, in-store kiosk and My Rewards portal for omnichannel engagement

Browse all: Promotions & Marketing Strategies

Plans that scale from multi-location growth to enterprise-level deployments (Enterprise Plans)

Each Enterprise plan includes everything in Growth Max plus enterprise-grade KPIs, dashboards, governance and integration options. Full feature lists and add-ons are on our Pricing page. Indicative pricing shown below; custom quotes available.

Regional

Enterprise 75

$10,000 /mo

Multi-location

Everything in Growth Max ✔
Locations included up to 75 locations ✔
Member capacity up to 250,000 active members ✔
Central rules & local overrides (HQ | group | store) ✔
Multiple loyalty schemas (stamps | points | cashback | tiers ) ✔
REST APIs & webhooks (POS | eCom | CRM/CDP) ✔
Core enterprise dashboards (visits | spend | redemptions) ✔
Sandbox environment (test integrations safely) ✔

National

Enterprise 150

$17,500 /mo

Multi-region

Everything in Enterprise 75 ✔
Locations included up to 150 locations ✔
Member capacity up to 500,000 active members ✔
Central rules & local overrides (HQ | region | store) ✔
Enterprise analytics (incremental revenue & visit lift) ✔
A/B testing & control groups (offers | rules | journeys) ✔
Priority support & success (named success manager) ✔
Extra environments (staging | region sandboxes) ✔

Global

Enterprise Global 300

$30,000 /mo

Multi-brand

Everything in Enterprise 150 ✔
Locations included up to 300 locations ✔
Member capacity up to 1,000,000 active members ✔
Central rules & local overrides (HQ | brand | region | store) ✔
Global program support (currencies | languages | regions) ✔
High-availability cloud (uptime SLAs & DR) ✔
Governance & compliance (audit logs | approvals) ✔
Extra environments (staging | brand sandboxes) ✔

Explore Mid-Market Business Plans

Enterprise Onboarding & Implementation

Enterprise clients get a structured, low-risk rollout. We align stakeholders, consult with your developers responsible for connecting your systems, migrate data safely, and launch in phased waves so brands, regions and stores go live with confidence.

Discovery & Solution Design

Clarify objectives, KPIs and target member journeys
Design points, cashback, tiers and partner constructs
Confirm brands, regions, roles & governance model

Data & Integration Readiness

Consolidate members and balances from existing systems
Map POS, eCommerce, CRM/CDP integrations
Run test loads and connectivity checks in non-production

Configuration, Journeys & UAT

Configure earn/burn rules by brand, region and channel
Set up enterprise segments, offers and lifecycle campaigns
Execute UAT with pilot markets and sign-off for go-live

Go-Live, Training & Optimization

Phased rollout by region with frontline & manager training
Monitor adoption, data quality and SLAs in early “hypercare”
Quarterly business reviews to optimize performance

Built for Enterprises—Use Cases

Unify loyalty across the chain while keeping every store focused on high-value customers

Food & Beverage (QSR – Beverage Chains)

QSR Nationwide Beverage Chain - Emphasizes frequency, engagement, weekly specials and new product promotions.

Case study

Sporting Goods (Enterprise Retail – National Chain)

Enterprise sporting goods chain – Uses a fully integrated loyalty platform to drive 5x spend, automate reward certificates, and scale loyalty revenue across 80+ locations.

Case study

Enterprise-Scale Loyalty — FAQs

What makes Preferred Patron™ an enterprise-scale loyalty platform?

Preferred Patron™ is built for multi-brand, multi-region and multi-channel enterprises that need a single loyalty platform behind many customer touchpoints. You can run points, cashback, tiers and partner constructs in parallel, centralize program rules, and still give local markets flexibility through roles, permissions and configuration controls. A headless, API-first architecture allows loyalty logic to sit behind web, app, POS, kiosk and call center experiences.

How do you integrate with our POS, eCommerce, CRM and CDP systems?

Enterprise clients typically connect via a mix of REST APIs, webhooks and batch feeds. We support real-time earning and redemption at the POS, online enrollment at checkout, and bi-directional syncs with CRM and CDP platforms. During implementation we offer consultation as your IT team maps your data model, defines event payloads, and tests integrations in non-production before anything goes live. Our team will work alongside your integrator or SI partners.

Can we support multiple brands, regions and legal entities on one platform?

Yes. Enterprise editions are designed for multi-brand and multi-region deployments. You can define global program logic (earn/burn rules, tiers, reward catalog) and then apply local overrides by brand, region, ownership group or store. Hierarchical roles and permissions keep control in the right hands, while consolidated reporting rolls everything back up to corporate for a unified view.

How do you handle data security, privacy and compliance?

Security is treated as a core feature. Enterprise deployments use encrypted transport, hardened infrastructure and layered access controls, including role-based access for users. We follow industry best practices for protecting customer data and can align configurations to your internal policies and regional privacy obligations (for example, honoring access/erasure requests and data retention rules). We also support data export so your security and compliance teams can review what is stored and how it is used.

Do you provide uptime SLAs and enterprise support?

Yes. Enterprise plans include a documented uptime commitment for core loyalty services plus response-time targets by severity. We operate on dedicated hosting, fronted by an enterprise-grade security and load-balancing layer, and we monitor availability 24/7. For qualifying Enterprise tiers, you also receive priority routing for tickets and access to a named success contact for ongoing optimization. Full SLA terms, including how service credits are calculated, are available on request or as part of the contracting process.

How is licensing structured for enterprise customers?

Enterprise plans are licensed based on locations and active members, with clear tiers and expansion paths. For example, Enterprise editions start with a block of locations and member capacity and then scale in predictable increments as you add brands, regions or markets. This lets you roll out in phases without re-negotating your platform every time you grow. Your sales contact can model the right mix based on your footprint and roadmap.

What does onboarding look like, and how long does it take?

Onboarding typically follows a structured four-step process: discovery & solution design, data & integration readiness, configuration & UAT, then go-live & optimization. Timelines depend on your footprint and integrations, but most enterprises start with a pilot region or brand and then roll out in waves. We work with your IT, marketing and operations teams to minimize risk and avoid disruption to existing customer experiences.

Can you migrate our existing loyalty program without disrupting members?

Yes. We routinely migrate from in-house systems and third-party loyalty platforms. We import members, balances and key attributes from exports, reconcile edge cases with your team, and run validation passes before cutover.

What kind of reporting and analytics do enterprise teams get?

Enterprise teams get dashboards and exports that roll up performance by brand, region, channel and location. You can track enrollment, visit frequency, spend, redemption behavior and promotion performance, plus view cohort trends over time. Data can be exported or integrated into your BI (Business Intelligence) environment so analysts can combine loyalty metrics with sales, merchandising and media data for deeper insight into incremental revenue and customer lifetime value.