Customer momentum marketing is a retention strategy focused on preserving the forward movement that begins when a customer first discovers, joins, buys from, or returns to a business. […]
Loyalty / Loyalty Strategy / Marketing
The Habit Loop Loyalty Strategy: How Cues, Routines, and Rewards Build Repeat Customers
The habit loop loyalty strategy is a customer retention approach that helps businesses turn occasional customer behavior into repeat business patterns. Many businesses want customers to come back […]
Loyalty Strategy / Marketing
The Fresh-Start Loyalty Strategy: How New Moments Motivate Customers to Return
The fresh-start loyalty strategy is a customer retention approach built around a simple idea: customers are often more open to action after a meaningful new beginning. That new […]
Loyalty / Rewards
Enhance Loyalty with Rewards that Work
Understanding rewards that work for your business is key to the success of your loyalty efforts and forms the foundation of your program. The success or failure of […]