Case Study Summary This retail loyalty program case study highlights how Books Inc., a multi-location independent bookstore and gift retailer, modernized its customer rewards strategy across nine locations […]
Bingo & Nonprofit Gaming / Small Business Loyalty
Bingo Loyalty Program Case Study: Kiwanis Club of Orland Park
Case Study Summary Kiwanis Club of Orland Park uses a small business bingo loyalty program to increase attendance and stay connected with players between events. This bingo loyalty […]
Higher Education / Mid-Market Business / Mid-Market Solution / Use Cases
Higher Education Loyalty Program Case Study: Emory School of Nursing
Case Study Summary Emory School of Nursing uses a Mid-Market higher education loyalty program to stay connected with preceptors. The result is 60% active program usage and stronger […]
Small Business Loyalty / Travel & Tourism
Small Business Travel Loyalty Program Case Study: Junior Tours
Case Study Summary Junior Tours uses a small business travel loyalty program to stay connected with educators between trips. The result is 50% higher engagement and 50% better […]
Retail / Small Business Loyalty
Small Business Loyalty Program for Retail Case Study: Toy Factory
Case Study Summary The Toy Factory uses a small business loyalty program for retail to bring customers back more often, grow spending, and make every customer feel valued! […]
Enterprise-Scale Loyalty / POS Integration / Retail Sporting Goods / Uncategorized
Enterprise Retail Loyalty Program Case Study: Sporting Goods
Company Overview This Michigan-based sporting goods retailer operates more than 80 stores across seven Midwestern states, specializing in authentic sports equipment, athletic footwear, and performance apparel. They leverage […]
Cosmetics / Franchise Loyalty / Mall / Mid-Market Business / Multi-Location Business
Cosmetics Franchise Loyalty Program Case Study: Merle Norman Cosmetics®
Case Study Overview This case study highlights how a Merle Norman Cosmetics® franchisee achieved impressive results in loyalty by using the Cosmetics Franchise Loyalty Program offered by Preferred […]
Franchise Loyalty / Gaming & Casino / Mid-Market Business / Multi-Location Business
Gaming Industry Loyalty Program Case Study: Hucks
Case Study Summary Hucks Gaming uses Preferred Patron Loyalty™ to run a modern gaming loyalty program across 24 locations in Illinois. In today’s competitive environment, having a robust […]
Franchise Loyalty / Mid-Market Business / Multi-Location Business
Multi-Location Loyalty Program—Fueling Wushiland Boba Growth: Case Study
Company Overview This case study highlights how Wushiland Boba, a rapidly expanding multi-location beverage franchise, fueled increased customer engagement and retention across twenty United States locations through their […]
Mall / Mid-Market Business / Multi-Location Business
Multi-Location Loyalty Program Success Case Study: Brass Armadillo
Company Overview Brass Armadillo Antique Mall serves the antiques industry. To keep up with customer relations across its six locations, the company made a strategic decision to invest […]