Loyalty in regulated industries is not the same as loyalty in standard retail. A typical retailer can launch a points program, send broad promotions, and focus mainly on […]
Loyalty / Retail Loyalty
Retail Loyalty Programs: A Practical Guide for Retailers That Want More Repeat Purchases
Retail loyalty programs are no longer just about handing out points and hoping customers come back. For modern retailers, the best loyalty programs help increase repeat purchases, improve […]
Loyalty
Smart Tenant Incentives with Loyalty Programs – Property Management Tenant Incentive Program
In today’s competitive rental market, property managers face an uphill battle to attract new tenants and retain existing ones. Traditional promotions like generic discounts or giveaways often fall […]
Loyalty
Surprise and Delight in Loyalty Programs: The Ultimate Customer Retention Strategy
In the competitive world of customer loyalty, standing out requires more than points and punch cards. Businesses today are increasingly embracing surprise and delight in loyalty programs to […]
Customer Engagement / Loyalty / Marketing
Excelling at Customer Service: Key to Loyalty
Customer Service Excellence: Turning Problems into Loyalty At Preferred Patron Loyalty, we believe that customer service and loyalty go hand-in-hand; excelling at customer service is the secret to […]
Loyalty
2025 Tariffs: Should Small Businesses Invest in Loyalty Programs?
In 2025, the implementation of new tariffs has sparked concerns among small businesses across various industries. These 2025 tariffs are designed to recalibrate trade relationships and protect domestic […]