Case Study Summary
This orthodontic rewards program case study highlights how Alvetro Orthodontics, a two location orthodontic practice, uses a mid-market structured patient rewards program to promote positive behaviors such as brushing, treatment participation, and aligner care. Rather than focusing on sales growth, the program reinforces healthy habits, increases patient engagement, and supports long term treatment success.
Company Overview
Alvetro Orthodontics is a two location orthodontic practice serving patients from age 7 through seniors requiring orthodontic care. The office sees approximately 100 to 125 patients per day and provides braces, aligners, and comprehensive orthodontic treatment.
Because successful orthodontic treatment depends heavily on daily patient participation, the practice places strong emphasis on reinforcing positive behaviors such as brushing, aligner care, and treatment compliance.
Rather than focusing on transactional growth, Alvetro uses a mid-market structured orthodontic rewards program powered by Preferred Patron Loyalty™ to motivate patients, track participation, and encourage accountability throughout the treatment lifecycle.
The program helps the practice promote healthy habits, reward patient cooperation, and maintain consistent engagement across both locations.
At a Glance
| Client | Alvetro Orthodontics |
| Industry | Dentistry and Orthodontics |
| Locations | Two locations |
| Daily Patient Volume | 100 to 125 patients |
| Business Model | Patient based orthodontic care |
| Loyalty Platform | Preferred Patron Loyalty™ for Orthodontics |
| Solution Tier | Mid-market Growth Edition |
| Program Impact | Approximately 50% improvement in patient engagement, supported by structured participation tracking and long term program consistency |
At a Glance: Mid-Market Orthodontic Rewards Program
The Challenge
Orthodontic practices rely on patient cooperation for successful outcomes. Daily brushing, proper care of aligners, rubber band wear, and keeping scheduled visits are critical to treatment progress.
Without a structured system, encouraging and tracking these actions can be inconsistent and time consuming. Alvetro Orthodontics wanted a simple way to reward positive behaviors, keep patients motivated, and make participation easy to understand, which let to the development of a dedicated orthodontic rewards program.
The Orthodontic Rewards Program Solution
Alvetro Orthodontics chose Preferred Patron Loyalty™ to run a structured orthodontic rewards program focused on patient actions rather than sales.
Patients can earn points for actions such as:
- Brushing and oral care compliance
- Rubber band wear when prescribed
- Aligner care and participation
- On time appointments
- General treatment cooperation
The program provides simple tracking and clear reward progress, making it easy for staff to manage and for patients to follow.
Implementation Experience
Alvetro Orthodontics has used the rewards tracking program for approximately 12 to 13 years, demonstrating long term consistency and reliability. The platform was initially selected for its simplicity and ease of use, and it has remained in place due to dependable performance.
The system is easy to navigate, allowing the practice to train new team members internally over the years without disruption. Ongoing support has been available when needed, contributing to a smooth operational experience for the orthodontic rewards program.
Measurable Results
After implementing Preferred Patron Loyalty™, Alvetro Orthodontics experienced measurable improvements in patient engagement and participation through its structured orthodontic rewards program.
Higher Patient Engagement
Alvetro Orthodontics estimates approximately a 50% improvement in patient engagement tied to participation in the rewards program.
Structured Participation Tracking
The program supports structured participation tracking, helping the practice consistently monitor rewards activity and patient participation.
Long Term Program Consistency
With over 12 years of continued use, the program demonstrates long term sustainability and operational reliability for the orthodontic rewards program.
What This Means for Orthodontic Practices
This case study demonstrates that loyalty programs are not limited to transactional businesses. In orthodontics, a structured rewards program can reinforce positive patient actions and support consistent participation throughout treatment.
Orthodontic practices can use a program like this to:
- Promote patient participation with clear incentives
- Create simple accountability that is easy to track
- Support a positive patient experience for children, teens, and adults
- Maintain consistent program oversight without adding operational complexity
Looking Ahead
Alvetro Orthodontics continues to use the rewards platform as part of its patient engagement strategy and plans to maintain the program as an ongoing reinforcement tool.
Client Perspective
“The implemented rewards tracking program has worked very well, which is why we have remained with your group for about 12 to 13 years now. It is simple to use and easy to navigate, which has made it easy for us to train new team members internally over the years. The program helps us track patient participation and rewards consistently, and support has always been there when we needed it.” – Tom Rossman, Office Manager
Key Takeaways
- Orthodontic rewards programs can drive measurable patient engagement
- Structured participation tracking supports consistency
- Simple tracking encourages participation
- Long term usability matters in healthcare environments
Next Steps
Preferred Patron Loyalty™ helps healthcare and orthodontic practices implement structured rewards programs that support patient participation and engagement. To learn more about orthodontic rewards program, contact our team.
Learn more at Preferred Patron Loyalty™.
About Preferred Patron Loyalty™
Preferred Patron Loyalty™ provides structured engagement and rewards platforms for healthcare, retail, nonprofit, and service based organizations. The platform supports behavior based programs, engagement initiatives, and measurable participation tracking. Learn more at www.preferredpatron.com.