Case Study Summary This retail loyalty program case study highlights how Books Inc., a multi-location independent bookstore and gift retailer, modernized its customer rewards strategy across nine locations […]
Higher Education / Mid-Market Business / Mid-Market Solution / Use Cases
Higher Education Loyalty Program Case Study: Emory School of Nursing
Case Study Summary Emory School of Nursing uses a Mid-Market higher education loyalty program to stay connected with preceptors. The result is 60% active program usage and stronger […]
Cosmetics / Franchise Loyalty / Mall / Mid-Market Business / Multi-Location Business
Cosmetics Franchise Loyalty Program Case Study: Merle Norman Cosmetics®
Case Study Overview This case study highlights how a Merle Norman Cosmetics® franchisee achieved impressive results in loyalty by using the Cosmetics Franchise Loyalty Program offered by Preferred […]
Franchise Loyalty / Gaming & Casino / Mid-Market Business / Multi-Location Business
Gaming Industry Loyalty Program Case Study: Hucks
Case Study Summary Hucks Gaming uses Preferred Patron Loyalty™ to run a modern gaming loyalty program across 24 locations in Illinois. In today’s competitive environment, having a robust […]
Franchise Loyalty / Mid-Market Business / Multi-Location Business
Multi-Location Loyalty Program—Fueling Wushiland Boba Growth: Case Study
Company Overview This case study highlights how Wushiland Boba, a rapidly expanding multi-location beverage franchise, fueled increased customer engagement and retention across twenty United States locations through their […]
Mall / Mid-Market Business / Multi-Location Business
Multi-Location Loyalty Program Success Case Study: Brass Armadillo
Company Overview Brass Armadillo Antique Mall serves the antiques industry. To keep up with customer relations across its six locations, the company made a strategic decision to invest […]
Mid-Market Business / Plastic Surgeons
How a Plastic Surgery Practice Turned Patient Retention into Its #1 Growth Channel — Case Study
Company Overview This busy plastic surgery and aesthetics practice offers cosmetic surgery, injectables, skincare, and non-surgical treatments. The team serves both new and long-time patients who want to […]
Franchise Loyalty / Industries / Mid-Market Business / Multi-Location Business / Use Cases
Use Case: Mid-Market Loyalty Program – Driving Growth with Preferred Patron™
Introduction: Why Mid-Market Businesses Need Scalable Loyalty Mid-market businesses often face unique challenges: they are larger and more complex than small, local operations, yet they do not always […]