In today’s competitive rental market, property managers face an uphill battle to attract new tenants and retain existing ones. Traditional promotions like generic discounts or giveaways often fall […]
Loyalty
Surprise and Delight in Loyalty Programs: The Ultimate Customer Retention Strategy
In the competitive world of customer loyalty, standing out requires more than points and punch cards. Businesses today are increasingly embracing surprise and delight in loyalty programs to […]
Customer Engagement / Loyalty / Marketing
Excelling at Customer Service: Key to Loyalty
Customer Service Excellence: Turning Problems into Loyalty At Preferred Patron Loyalty, we believe that customer service and loyalty go hand-in-hand; excelling at customer service is the secret to […]
Loyalty
2025 Tariffs: Should Small Businesses Invest in Loyalty Programs?
In 2025, the implementation of new tariffs has sparked concerns among small businesses across various industries. These 2025 tariffs are designed to recalibrate trade relationships and protect domestic […]
Loyalty / Marketing
Overcoming Challenges: Leveraging Loyalty Technology for Small Businesses
In the realm of small business, every customer interaction is precious. Building lasting connections and cultivating loyalty is not just a goal but a necessity for sustainable growth. […]