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Preferred Patron Evaluation Survey

Our number-one goal at Preferred Market Solutions is to provide the highest quality software possible. We know that the best judge of our success in meeting that goal -- the only judge, in fact -- is you, our customer. Your opinions, your experience, and your priorities are extremely important to us.

Your honest feedback helps us identify what we're doing right, and what we need to improve upon.

Please help us to serve you better by taking just a few minutes to answer this questionnaire. Your answers will be held in complete confidence.

To: pms_inbox@preferredpatron.com
From:
Email Address
Company:
Contact:
Phone:

  1. Which product(s) were you interested in?
    Gift Card Management
    Loyalty Card Management
  2. Did you have any problems downloading the software?
    No
    A little because
    Never completed a successful download because
  3. What was your impression of the software?
    I registered my copy and use it every day
    I tried to order but couldn't because
    I tried it and liked it but never ordered because
    I tried it a couple of times and then decided it was not for me because
    I opened once and decided it was not for me because
    I opened it once but never got back to it
    I installed it but never had time to check it out
    I downloaded but never installed it
  4. Please rate the software based on:
    Functionality: Poor Fair Good Excellent
    Ease of use: Poor Fair Good Excellent
    Looks: Poor Fair Good Excellent
    Overall: Poor Fair Good Excellent
  5. Why are you interested in the software?
    I want to use the product in my store
    I want to resell the product
    I want to endorse and/or bundle the product with my own offering
  6. The software must be suitable for:
    A single store
    A small chain of stores
    A large chain of stores
    A franchise
  7. In your opinion, integration with your point-of-sale system is:
    Mandatory
    Would be nice
    Does not matter
    Not wanted
    If yes, what point-of-sale system do you use?

  8. In your opinion, the software is priced:
    Just right
    Too expensive
    So cheap, I figure it could not be good
  9. My honest opinion of the software is
    (please include likes, dislikes and feature requests)
  10. Would you like a representative to contact you?
    Yes
    No
Thank you for your help in making our software even better.


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