Introducing our Loyalty Kiosk Software! In today's ever busy retail environments,
merchants demand a self-serve interface that will allow them to ease the
burden of capturing patron enrollment data and provide their customers with
direct access to loyalty benefits. Our loyalty kiosk is the answer.
Designed by our team of usability experts specifically for use by your
customers, it is fully touch-screen compliant, with clear, easy to use and
intuitive screens.
We are very excited to be introducing our PatronFlex kiosk software,
based on customer-driven demand. The kiosk station is designed to be
situated in customer accessible area. The basic goal of the kiosk is to
transition tasks such as new customer enrollments, account inquires and even
offer/reward redemptions away from the cashier. In "self-management" mode,
the cashier simply provides the customer with a new membership card and
directs the customer to the kiosk. The customer then scans their new
membership card at the kiosk and is stepped through a very simplistic and
intuitive series of screens to complete the enrollment process. Of course,
customers automatically receive any enrollment incentives you have in place.
Once enrolled, customers can scan their card on every visit to your
establishment and gain points for visiting. You define the amount of points
issued for each visit and the threshold period of time between visits.
Customers can view past transaction and redemption history, modify their
personal information, view the status of their account and most importantly,
they can even print redemption vouchers for offers they have earned, right from the kiosk.
The kiosk generated vouchers are simply presented to the cashier,
just like coupons. The cashier honors the voucher and files it in their POS
draw. It's that easy. In the simplest form, the cashier never needs to
logon or access the PatronFlex system... now that's self-service!
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