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MC Sports
"This product is easy to use. Functionality is ready out of the box! Customer service during implementation was outstanding and sales and tech teams were and continue to be responsive as well!"
- Ed Rix | VP Advertising
MC Sports in an 80+ sports store chain located in seven states throughout the Midwest. They operate our PatronFlex loyalty system in conjunction with thier WinDSS POS workstations, configured using a corporate pooled formation.
MC Sports has reported very positive results, with Rewards members spending 5x more than non-members.
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Golden Spoon Frozen Yogurt
"I'm happy that I invested in PatronFlex as it's already paid dividends towards knowing and understanding my customers. It has increased the value of our product offering."
- Rich Ferraro | Owner
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Rita's Water Ice
"PatronFlex is an all encompassing tool for my business that has allowed me to save time! I love the automatic features like the New Member reward or the Birthday reward and Raffle only to name a few. It has replaced other services that I was using and is allowing me to save money.
I would definitely recommend PatronFlex to everyone looking for a loyalty program for there business.
Before using PatronFlex the Rita’s Italian Ice Franchise had been using a manual punch card system. That system had many flaws. Fraud and the lack of a tracking mechanism made it impossible to compute or estimate ROI. These issues don't exist since we switched over to the new system with PatronFlex and our customers are very happy that they do not need to fumble through their wallet or pocketbooks looking for there cool card.
Everything was made simple by the excellent help that I received from the Preferred Market Solutions support team."
- Douglas Ferdinand | Owner Rita’s Italian Ice Franchise - Atlanta
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LandRover Cherry Hill
"The system is very easy to use and is a very inexpensive way to keep in touch with our customers and build long term loyalty with them. We are saving $10,000 annual just by sending invitations to our customers using the PatronFlex System instead of our former, conventional channels. Our customers really enjoy having a point reward system with us. It keeps them coming back to our facility to service their vehicles."
- Pierre Duris | Center Manager
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C. Speck Motors, Inc.
"I just want to thank you for all your help, you truly are service professionals. I want you to know that the Preferred Marketing Program has increased
our customer retention way above competitors and just continues to grow. I was talking with the owner of our store yesterday, and she is ecstatic about the
success of this program. In the last two years after paying for the program, cards and all redemptions, we have generated over $58k in reserve.
P.S.
The new update is very cool!."
- Jim Atkins | Service Director
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Stews Buffing & Polishing
"I want to just let you know your support staff is awesome. They did an amazing job explaining the program and setting me up. I know I was not the easiest client to deal with;
I had to reschedule our call numerous times due to my schedule. They were just a great help.
It is hard to find "good service" these days and I was amazed at how great they were with our business.
Thanks so much and hopefully, I will be able to bring your company more business by telling my friends and associates about your program and service."
- Stephanie D. Savoury | Manager
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Spencer Gifts, LLC.
"We have been using PatronFlex at Spencer’s and it has been a great benefit to our company and
to the employees. The program is very professional and easy to use."
- Joyce Payne | Manager of Corporate Administration
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Morehouse College
"Morehouse College has decided to take our campus programming to another level. For years we have,
like many other institutions of higher learning, strived to encourage all students to become involved in campus life.
These endeavors assist our students in becoming well-rounded. Recently we discovered PatronFlex via a google search for
loyalty software. We have taken the idea of loyalty points on a business level and manipulated them into participation
points on a collegiate level. These efforts provide incentives for our students to get involved in campus activities.
PatronFlex has helped us redefine our campus life and programming capabilities. We truly look forward to an amazing year
and we anticipate increased student participation. We were amazed by the features that the software had to offer, especially
at the incredibly low price. The software requires us to do minimal work while receiving maximum benefits. Further, our sales consultant,
Brett Perlman, assisted us whenever we needed. All-in-all we are completely satisfied with the software and customer service
we have received thus far! Brett walked us through all the details. We look forward to seeing progress on our campus when it comes
to student involvement"
- Warren W. Chancellor | Office of Student Services
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The Pro Street Shop Inc.
"My name is Jon Petrich. I own The Pro Street maintenance & repair shop and also do small body & paint repairs.
I looked at an industry recommended solution, Customer Link, and found it somewhat useful but expensive. The reason
I'm writing is I have found something I feel is better and cheaper. I have been using it for almost 2 years now and
absolutely love it. Its called Preferred Patron. Its a rewards based card system that also does a super job of marketing.
Its very inexpensive and easy to use. I don't know the guys who run it nor am I a salesman for them. At first glance it
doesn't look like car stuff but the ideas still apply."
- Jon Petrich | The Pro Street Shop inc.
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Mongilian Grill
"I would like to thank everyone at Preferred Market Solutions. It has been a pleasure to deal with everybody
from sales and tech support. The training I received was probably the best I have every received. All my questions
and problems were answered very quickly if not right away. It is also very satisfying that tech support actually will
listen to any suggestions you may have. All my customer are very exited about the new loyalty program and I feel it
will keep them coming back."
- Lou Mavrantzas | Owner
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TWELVE Hotels & Residences
"It is working beautifully."
- Sandra A. Howard | Assistant Manager of Guest Services
TWELVE is the premier all-suite boutique hotel in the heart of ATLANTIC STATION®, where you will find fantastic shopping,
legendary dining and great entertainment options right outside the door. Its chic, contemporary décor, midtown Atlanta
setting and unsurpassed amenities give guests a sophisticated urban experience.
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Matt Prentice Restaurant Group
"The staff at Preferred Market Solutions has gone over and above to accommodate my company.
We needed to go live with a new system for our 10 locations in two weeks. I was in a panic as
by the time we received our data from our prior provider, we were left with only two days to go live.
Preferred Market Solutions made it happen! We were up and running without interruption in our system, as
promised.
In searching for a solution, I called and talked to over nine different companies and no one
could compare with the Preferred Patron product, plus meet my two week requirements. The price was also
another factor in making my decision; as the other companies were a lot more money and did not have as complete of a program.
Our restaurants value the fact that everything is updated instantaneously and we do not have to wait until
the next day for the system to update. The reports not only help the restaurants, they also allow the corporate office
to insure accuracy and performance. What a difference this has made! This program is exceptionally user friendly and
the icons make it easy to use.
I would recommend the PatronFlex program to anyone that is looking for a Frequent Diner/Loyalty program/Gift Card program.
We are so excited with all the options the program provides. Our restaurant managers are thrilled with the new system;
they like the touch screen and the ease of the system. Making the managers happy has just made my life a lot easier!"
- Ginger Monticciolo | Corporate Office Manager/Director of H.R
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Tahitian Resort | OHM Hotels & Resorts
"I LOVE IT…. Please pass my thanks to the artwork department. GREAT JOB!"
- Vatsal Patel | Owner
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Restaurant Papa Luigi
"I'm impressed, not only with the application, but with your support and forthcoming dedication.
I look forward to working with you. Your efforts deserve to be rewarded! :-)
- Marco | Owner
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Standard Resource Central
"After researching dozens of loyalty card programs, I was relieved to finally come across Preferred Patron, a program which seemed
designed to account for all of my needs. When I called for further information, I spoke to a real person who was able to answer all of my
questions and took the time to understand what I wanted from the program and how it could be best be used for my company. The interface is
friendly and easy to use and downloading the program was a breeze – no cds necessary, everything you need is online."
- Nina Hazen | Standard Resource Central
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Alabama State University
"We installed PatronFlex here at the Alabama State University Book Store.
The support staff at Preferred Market Solutions was responsive to our needs, making startup a simple
process. We really appreciate having a robust solution that does not require us to rent any special
equipment or pay usage fees. Our pre-paid card has afforded our students and parents a convenient
method for managing book expenses. We are very pleased to do business with them."
- Anthony Satterwhite | University Book Store Manager
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Green Tea China Bistro
"Thank you for all your support and service. This loyalty marketing program
is so powerful. All our customers will never resist to come back to my
restaurant. It makes customers feel they always have something left in my place,
so they will keep coming back. I highly recommend all small businesses to try it
and they will see a significant increase in their business. They should be prepared
to manage the growth!"
- Dennis Chui | Owner
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ArtFag Mafia
"I am really excited about all the improvements you have made to an already
great program. I really appreciate the hard work and I hope to be in business
with you all for a very long time. Great job all around. Thank you so
much."
- Norville | Owner
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Ananias Inc. | Merge Community Support Program
"Your introduction to PatronFlex was very thorough. Thanks for your speedy reply to my questions."
- Walter Nelson | Owner and Program Administrator
Merge Rewards by Ananias is a community rewards program. Members use the Merge Rewards Card to shop at participating
Merge Merchants and receive rebates and rewards. Rebates may be redeemed for cash or distributed to the member's
charity of choice. Merge Merchants Give Back to the Community!
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Tyler Tobacco
"Preferred Patron has proved more than satisfactory to my business.
Your customer service has been exceptional. Any time I had a question it was
answered in a very timely manner if not immediately. I hope to be a customer
and a supporter for years to come."
- Pete M Mendolia | Owner
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Cox Floors To Go & Design
"This allows my business to compete with the Walmarts of the world. It has
relationship marketing features I couldn't find in any other software. Preferred Patron is easy to use
and very affordable."
- Jeff Cox | Owner
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Ross Automotives
"The support staff at Preferred Market Solutions was very thorough and helpful. They took
the time to explain the gift card software and loyalty marketing software and answered my questions. Glad to do business with them!"
- Wendy Sparks | Owner
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Attitudes Full Service Salon
"After implementing Preferred Patron in my salon, there has been a noticeable
improvement in customer relations and client loyalty. Clients have welcomed the
loyalty program and look forward to it. Additionally, I have achieved an
increased awareness of who my customers are and what they want and need.
Overall, a great tool for any retail business!"
- Jake Okoorian | Owner
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Express Press
"Given today's technology, quality is no longer a distinguishing factor. Businesses
like mine need something other than price gauging to stay ahead; We need an effective
means of instilling customer loyalty. Preferred Patron has been an effective tool
and doing just that. It is a wonderful product!"
- Richard Lamkin | President
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Indy Film Cafe, LLC.
"Peferred Patron has exceeded our expectations. Implementation was effortless and
training was a non-issue. We now have a great gift card program and are looking forward
to the same success with our rewards program! I recommend this product to everyone."
- Joe Fedison | Managing Member
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Atlantic City Sub Shops
"We have been enjoying the benefits of Preferred Patron since 1997. Preferred
Patron gave us the tools necessary to stay competitive in today's market place
and compete with the larger chains. Our favorite feature is customer complaint
tracking. Sticky notes taped to the counter are now a thing of the past. Most
importantly, we achieved all this at a price we could afford. We couldn't
justify paying the high transaction fees and inflated card prices the
traditional credit card style suppliers were asking. Two Thumbs Up!"
- Scott Perlman | V.P.
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